Papers with linguistic analysis of complaining
Automatically Identifying Complaints in Social Media (P19-1)
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| Challenge: | Complaining is a basic speech act used to express a negative mismatch between reality and expectations in a particular situation. |
| Approach: | They present a systematic analysis of complaints in computational linguistics . they collect annotated data set of written complaints expressed on Twitter . |
| Outcome: | The proposed model achieves predictive performance of up to 79 F1 using distant supervision. |